Study of Design for Community-based Self-help Nucleic Acid Testing System

Abstract

Based on the existence, relatedness, and growth (ERG) theory, this study systematically explores the needs of community-based nucleic acid testing under the normalization of the COVID-19 pandemic by investigating three communities in the Quanshan District of Xuzhou City in Jiangsu Province, China, and categorizes the shortcomings of current services into two dimensions of basic medical services and mental health services. Starting from the needs level, it is found that a community-based nucleic acid testing service structure and corresponding resources are needed, in which a structure with three levels of services is necessary. The needs and service structure elements are mapped, and this map is then used as a visualization method to balance the two. Finally, community-based nucleic acid testing service model is proposed which is used to design community-based nucleic acid testing means for the three communities discussed in this study.